Wednesday, October 9, 2019
Radisson Hotel Harrisburg
1150 Camp Hill Bypass, Camp Hill, PA 17011
REVIEW AND REGISTER
To review program details and register by mail, please download the REGISTRATION BROCHURE
To register online, please complete the ONLINE REGISTRATION FORM
WHO SHOULD ATTEND
Information Security, IT Security, Security Officers, Training Officers, Branch Managers, HR Managers and Compliance Officers.
CONTINUING EDUCATION CREDIT
This program qualifies for 6 hours of CPE credit. PACB is an approved provider by the PA State Board of Accountancy. Completion certificates will be issued for all attendees who request that service.
The PACB has a special rate at the Radisson Hotel Harrisburg. 1150 Camp Hill Bypass, Camp Hill, PA. Please contact the hotel directly at 717-763-7117 for reservations. Please mention the PA Association of Community Bankers to secure the special rate.
8:30am: Registration & Continental Breakfast
9:00am: Trends in Fraud
Times change, crimes change. During this interactive session we will identify and discuss the top five types of fraud seen during the last two years and then compare them to what’s trending today. Hear from your peers on their own recent experiences. You’ll learn about the various ways in which criminals will attack your bank. We’ll explain how fraudsters use social media to try and recruit your actual customers. You’ll leave with a better understanding of what’s happening right now and what you can do to prepare.
Elder Fraud: Growing Faster than the Speed of Age
Elder fraud is the fastest growing segment for crime in our country! Criminals know who they want to target and have found ways to get close to their victims. They know exactly how to manipulate their mark and don’t care what happens to them after the scam. After gaining control of your accountholder, the weakest link at your institution becomes the target.
In this session, you will learn how your loan function can unintentionally help these criminals. Many of those who become victims will not admit it or be unwilling to prosecute the criminals—they don’t want anyone to know they were deceived. We will review how the attacks work, as well as how to get the victims help!
10:50am: Refreshment Break
11:00am: Fraud in the Digital World
We will explore the various fraud trends as a result of the increased use of technology, best practices for your bank to mitigate and combat fraud in the digital world. We’ll talk through the increase in Card not present Fraud, Data Breaches, Artificial Intelligence, Advanced Dark Web Monitoring and Social Engineering. The interactive session will include how we as a community can utilize best practices to combat the fraudsters.
1:00pm: Social Engineering: How Not to Give Everything Away
This fast-moving program on preventing losses will focus on the information identity thieves obtain before they call your financial institution and the information they want to get from you. You will learn how criminals target your institution when trying to obtain information or financial rewards. Understand how to question a person so you can determine if they are a customer or a thief. Don’t let the criminals socially engineer you or your staff into giving them financial information or access to another person’s account.
Internal Fraud: The Warning Signs
How prepared is your institution for internal theft and fraud? Embezzlements were one of the most reported SAR events filed by financial institutions from 1996 to 2013. This riveting session identifies the behavioral changes that can identify internal frauds in the making! We review the warning signs that every staff member should look for or be able to identify to help stop an internal embezzlement. Discover where the thief will spend the stolen funds and how they keep their stealing from being found. Know whether you should do the investigation or hire a Certified Fraud Investigator. This insightful program provides you the tools needed to understand the workings of an internal fraud.
ABOUT THE PRESENTERS
Barry Thompson, Managing Partner
Thompson Consulting Group, LLC
Barry Thompson is a nationally-recognized speaker, consultant, and former banker, with nearly 40 years of service to the financial institution industry. Barry’s financial services career spanned 22 years before he “retired” to establish Thompson Consulting Group, LLC, to assist financial institutions in competing more effectively by providing services specifically targeted to risk management and security.
During his career, he served in various management positions throughout the financial services industry. In addition to security, Barry has experience in operations, accounting, investments, mortgage processing, and special assignments. Barry has investigated embezzlement cases, identity fraud cases, check kites, and almost all possible criminal incidents against financial institutions. As a security officer, Barry handled over 900 security cases and has been involved with investigations and prosecutions on the federal, state, and local levels and has testified before grand juries, county courts, bankruptcy courts, family courts, and the New York State Supreme Court.
Thompson Consulting programs are based on actual experiences that allow presenters to relate to any group of financial professionals, from the teller to the board of directors. Mr. Thompson appears frequently before financial institutions and at industry conferences and is a frequent contributor to various financial and forums.
Paul Rooney, Senior Fraud Analyst
Paul Rooney is a Senior Fraud Analyst, who has over 16 years of experience in Card Fraud at Worldpay. Paul has previously led several roles within the Fraud Team at Worldpay that include managing the day to day activities of the fraud team, as well as the strategy/analytics teams. In his current role, Paul acts as a subject matter expert with respect to Card Fraud. Paul specializes in working closely with Worldpay clients by providing industry insight, and best practices that help clients build effective fraud mitigation strategies to balance risk and cardholder experience. Paul speaks nationally at financial institution Fraud symposiums as a subject matter expert. Paul currently resides in Houston Texas with his wife and two daughters aged 8 and 4.