2017 PACB Fraud Workshop

2017 PACB Fraud Workshop

Thursday, November 9, 2017
Radisson Hotel Harrisburg
150 Camp Hill Bypass, Camp Hill, PA


To review program details and register by mail, please download the REGISTRATION BROCHURE

To register online, please complete the ONLINE REGISTRATION FORM


8:30am: Registration & Continental Breakfast
9:00am: Building a Fraud Program
Don’t gamble your limited resources when fighting fraud. This insightful presentation provides you the steps on how to organize your financial institution to reduce your losses. Account takeovers, elder fraud, debit card fraud, and social engineering make criminals wealthy at your expense. Organizations fighting frauds while working in a silo environment will have extensive losses because staff is not working together effectively. Learn how to establish an institution wide fraud program that provides you with tangible, real-world results. Prevent costly and embarrassing errors by organizing yourself efficiently.
10:15am: Break
10:30am: The Economics of Fraud
The fraud landscape changes quickly and constantly and the way we approach fraud has to be just as fluid. Gone are the days when the “bad guys” had to walk through the front door. Now they are anonymous on the Internet and capable of stealing millions of dollars in a matter of seconds. What do age and technology have to do with fraud? Everything! This session will explain the role various generations play in the changing landscape of fraud. Learn who is susceptible to certain fraud methods because of their age. We’ll also dig into generational characteristics and how these apply to the fraud triangle.
11:45pm: Luncheon
1:00pm: Incentives Gone Wrong!
We do everything we can to prevent internal embezzlements. You wouldn’t expect that to include having to teach your staff right from wrong. However factors such as unrealistic sales goals, a recessive economy, or compensation relying too much on incentives can produce the motivation for fraud. This session will show what can cause these problems to develop and how to avoid them from happening to you.
2:30pm: Break
2:45pm: Tech Fraud: A Virtual Minefield
Skimming, shimming, phishing, vishing, smishing, malware, and ransomware – the names sound ominous, the tactics are nefarious, and the losses can be staggering. Your financial institution and your accountholders have to navigate this electronic minefield. A misstep can result in significant losses or theft of information and reputational damage. Your network may be secure, however, social engineering and the human factor can render your system useless in a matter of minutes. During this program, we will help you traverse the virtual battleground by bringing you up to date on the latest social engineering tactics being used and discuss steps to prevent your financial institution from becoming a victim.
4:00pm: Adjournment


Information Security, IT Security, Security Officers, Training Officers, Branch Managers, HR Managers and Compliance Officers.


Attendees of this course are eligible for up to 4 hours of CPE. PACB is an approved provider of continuing education by the PA State Board of Accountancy.


Barry Thompson, Thompson Consulting Group, LLC
Barry Thompson, the author of 101 Security Tips for the Beginning Security Officer, is known as “The Fraud Educator.” He has worked in the financial services industry for over three decades, holding the positions of security officer, compliance officer, treasurer, senior vice president, and executive vice president. He is the only fraud educator in his industry that has worked in senior management positions, which affords him unique insight into financial institutions.

Over the course of his career, Barry handled over 900 security cases. He has been involved with investigations and prosecutions on the federal, state, and local levels, and has testified before grand juries, county courts, bankruptcy courts, family courts, and the New York State Supreme Court.

As a security specialist for a national financial trade association, Barry was involved in all phases of organizing the National Operations, Technology and Security Conference, including designing and overseeing the conference’s security track, hiring conference speakers, and writing the conference manual.

Barry is an in-demand, internationally-recognized speaker where he has made fraud, theft, and security presentations to groups throughout the country, in Europe, and at the United Nations.

Recognizing the importance of professional development for himself as well as those he teaches, he has completed certification requirements and attended prestigious schools held at Northwestern University, the University of Oklahoma , Emory University, and Fairfield University.

He has put his knowledge and expertise to use as an instructor for various financial organization schools and institutes.

Barry is also a writer who contributes to Bankers’ Hotline, bankersonline.com, and other industry publications. He is the security and compliance “guru” for bankersonline.com, and has been interviewed by Newsweek, Consumer Reports, and other national and regional publications.

Today, his firm focuses primarily on training at national and state conferences and conventions and in-house to banks and credit unions, from physical security to computer security. This includes in-depth instruction on identity theft, internal fraud, scams and schemes, conducting investigations, social media, and bank robbery.

To date, he has trained more than 40,000 financial professionals—and growing.

Randall Phillips, Thompson Consulting Group, LLC
Randy Phillips began his career in financial institution security while still employed as a police investigator in upstate New York. His Career in law enforcement provided his first exposure to the world of corporate security and financial crimes and would shape his career path from then on.

For several years he juggled two careers, pursing robbers as a police officer and then teaching financial institution employees about dealing with those very people. His early days in the financial services industry began as an advisor and instructor on bank security topics. He quickly transitioned to the position of board-appointed bank security officer. During the next twenty years he would further this career and gain valuable experience in administering all areas of security for financial institutions while serving as: director of security and facilities, regional security officer, and corporate security director. His analytical thinking and thoroughness have been tremendously beneficial in writing policy and procedure, developing business continuity plans, and creating training programs.

His dual careers have also provided much insight and experience into the world of fraud, embezzlement, and ethics investigations. He has honed his skills in risk assessment and mitigation, designed and implemented a fraud awareness and incentive program for tellers, and been recognized for his robbery awareness and prevention programs. Most recently, he has been involved in the pursuit of ATM skimmers and the efforts to stay one step ahead of them. He routinely collaborates with many local, state and government entities including the Department of Homeland Security, U.S. Secret Service Electronic Crimes Task Force, and the Federal Bureau of Investigation.


PACB has a preferred rate at the Radisson Harrisburg Hotel, 1150 Camp Hill Bypass, Camp Hill, PA 17011. Please call 717-763-7117 and mention the PA Association of Community Bankers when making your reservation. (Space available basis only.)