Wednesday, April 19, 2017
Central Penn College
600 Valley Road, Summerdale, PA
REVIEW AND REGISTER
WORKSHOP AGENDA & OVERVIEW:
8:30am: Continental Breakfast and Registration
9:00am: Introductions And National Security Update
Security issues and priorities change on a daily basis, requiring the Security Manager to remain topically informed, assess the impact of those changes and adjust the security model for the entire institution. Crime trends and the evolution of critical legal issues should be as important as media headlines to the Board of Directors, who relies upon the Security Manager to stay topically current, in order to make informed decisions and reports to the Board of Directors. This segment contains “briefing” information about new and emerging events that will likely affect the security function.
9:15am: Security Regulations
The Bank Protection Act, Regulation H and the standards of the industry determine the responsibilities of the Security Officer, Management and the Board of Directors. In this session we will review the requirements of a written security program, the financial institution and security officer in protecting the staff and public.
10:30am: Conducting a Physical Security Review and Risk Assessment
This information-packed program will provide you with a recipe on how to conduct your annual security review. No longer can you just use a checklist to determine if your financial institution is safe. We will instruct you on how to think like a criminal to protect your assets, information, and people. Today, the criminal world attacks your institution via computer, customers, and social engineering ploys. Your annual review should find or correct problems with physical security, robbery procedures, and staff training.
• Recognize what to review before beginning your annual security review
• Learn what to do when you arrive on-site to begin your physical review
• Understand how to use your review for your annual report
• Learn how to use your review to improve training
1:00pm: Focus Groups and Case Studies
There are so many opportunities for the Security Manager to make inappropriate decisions – particularly during a crisis event. Making effective, critical decisions requires education, training and experience – and it’s the “experience” part that is the most difficult to acquire. This session will help you acquire the experience to make those critical decisions.
• Stalking of an employee
• Employee’s domestic violence event
• Destruction of a cash-handling facility by vehicle collision
• Branch manager under the influence of drugs or alcohol
• Robbery(or any disaster) aftermath procedures
2:45pm: Social Engineering
Have you been “Socially Engineered,” by someone pretending to be your customer? This fast moving program on preventing losses will focus on the information the identity thieves have before they call your bank. You will learn how criminals target your bank and more particularly you when trying to obtain information or financial rewards. Understand how to question a person so that you can determine if they are your customer or a thief. Don’t let the criminals socially engineer you into giving them financial information or worse financial access to a customer’s account.
Today Social Engineers work for organized crime, gangs or their own benefit. This program will focus on the exact information they want from your bank. We will demonstrate several successful attacks showing how even you in your everyday life can lose your identity to a skilled Social Engineer
• Discover how a social engineer learns your polices and procedures in advance of the attack
• Techniques and websites social engineers use to attack your bank
• Discover the resources that you can use for training your staff or the public
• Public programs why they are important to you
ABOUT THE PRESENTER
Barry Thompson, CRCM – Managing Partner, Thompson Consulting Group, LLC
Barry Thompson, the author of 101 Security Tips for the Beginning Security Officer, is known as “The Fraud Educator.” He has worked in the financial services industry for over three decades, holding the positions of security officer, compliance officer, treasurer, senior vice president, and executive vice president. He is the only fraud educator in his industry that has worked in senior management positions, which affords him unique insight into financial institutions. Over the course of his career, Barry handled over 900 security cases. He has been involved with investigations and prosecutions on the federal, state, and local levels, and has testified before grand juries, county courts, bankruptcy courts, family courts, and the New York State Supreme Court.
He has put his knowledge and expertise to use as an instructor for many schools, conferences and organizations. Barry is also a writer who contributes to Bankers’ Hotline, bankersonline.com, and other industry publications. He is the security and compliance “guru” for bankersonline.com, and has been interviewed by Newsweek, Consumer Reports, and other national and regional publications. Today, his firm focuses primarily on training at national and state conferences and conventions and in-house to banks and credit unions, from physical security to computer security. This includes in-depth instruction on identity theft, internal fraud, scams and schemes, conducting investigations, social media and bank robbery. To date, he has trained more than 35,000 financial professionals—and growing.
WHO SHOULD ATTEND?
Information Security, IT Security, Security Officers, Cashiers, Training Officers, Branch Managers, HR Managers and Compliance Officers.
CONTINUING EDUCATION CREDITS
Attendees of this course are eligible for up to 5 hours of CPE. PACB is an approved provider of continuing education by the PA State Board of Accountancy.
The PACB has a preferred rate at the Radisson Harrisburg Hotel, 1150 Camp Hill Bypass, Camp Hill, PA 17011. Please call 717-763-7117 and mention the PA Association of Community Bankers when making your reservation. (Space available basis only.)