Thursday April 5, 2018
Central Penn College – 600 Valley Road, Summerdale, PA
REVIEW AND REGISTER
8:30am: Registration & Continental Breakfast
9:00am: 15 Errors to Avoid When Conducting Internal Investigations
Internal fraud can cost financial institutions unrecoverable money and time. When the embezzler hasn’t been identified, emotions run high! Investigations launched in panic with the wrong leaders may cause unexpected complications. This eye-opening presentation will explain what not to do. A staff that has not been trained on internal embezzlement may cause flawed investigations, harassment charges, and unsolved losses. This program will explain 15 errors that can result in a failed investigation. Awareness of these pitfalls will enable your institution to establish an action plan that will protect you when the unthinkable happens.
10:15am: Beverage Break
10:30am: ATM Skimming: Staying One Step Ahead
ATM skimming is becoming an epidemic problem for financial institutions. In the first half of 2015, reports of attacks on ATM’s located on institutions’ property were up 174%. The average loss from each attack is $50,000. Worse yet, if the bad guys are successful, they’ll be back. For the Security Officer, this can be a gut-wrenching game of cat and mouse. As soon as a preventative measure is developed, the skimmers go to work on circumventing it. Join us for an interesting session that will provide valuable insight into the tactics, techniques, and tools that skimmers are currently using. We’ll then tackle the dilemma of trying to stay one step ahead.
1:00pm: What is Wrong?
This interactive session requires participants to identify “what is wrong” using videos and pictures from actual robbery events. You will decide if staff members handled the situation properly. After the videos, we will discuss whether our policies and procedures are correct for the situation. This will be unlike any session you’ve been in before!
2:45pm: Active Shooter: React and Respond
This session is designed to provide you with proven response strategies in the event you ever find yourself in an active shooter situation. The session provides insight into how people react in emergency situations and the effects of stress on decision making during emergencies. Using case studies, attendees will recognize the importance of situational awareness and pre-planning for all types of emergencies. The session will instill confidence and empower attendees to be able to quickly recognize a life-threatening event and respond appropriately.
WHO SHOULD ATTEND?
This seminar is designed for Information Security, IT Security, Security Officers, Cashiers, Training Officers, Branch Managers, HR Managers and Compliance Officers.
CONTINUING EDUCATION CREDITS
Up to five (5) hours of CPE will be offered for this program. PACB is an approved provider of continuing education by the PA State Board of Accountancy.
PACB has a preferred rate at the Radisson Harrisburg Hotel, 1150 Camp Hill Bypass, Camp Hill, PA 17011. Please call 717-763-7117 and mention the PA Association of Community Bankers when making your reservation. (Space available basis only.)
ABOUT THE PRESENTERS
“The Fraud Educator”
Barry Thompson, the author of 101 Security Tips for the Beginning Security Officer, is known as “The Fraud Educator.” He has worked in the financial services industry for over three decades, holding the positions of security officer, compliance officer, treasurer, senior vice president, and executive vice president. He is the only fraud educator in his industry that has worked in senior management positions, which affords him unique insight into financial institutions.
Over the course of his career, Barry handled over 900 security cases. He has been involved with investigations and prosecutions on the federal, state, and local levels, and has testified before grand juries, county courts, bankruptcy courts, family courts, and the New York State Supreme Court.
As a security specialist for America’s Community Bankers*, Thompson was involved in all phases of organizing the National Operations, Technology and Security Conference, including designing and overseeing the conference’s security track, hiring conference speakers, and writing the conference manual.
Barry is an in-demand, internationally-recognized speaker where he has made fraud, theft, and security presentations to groups throughout the country, in Europe, and at the United Nations.
Recognizing the increasing importance of compliance in the banking industry, he became a Certified Regulatory Compliance Manager in 1997.
Barry has attended prestigious schools held by the American Bankers Association and America’s Community Bankers*. Among them are the National Trust School, held at Northwestern University, the National Compliance School, held at the University of Oklahoma and Emory University, and the Investment School at Fairfield University.
He has put his knowledge and expertise to use as an instructor for both the Credit Union National Association’s Security Institute and the Tennessee Bankers Association’s Southeastern School of Banking.
Barry is also a writer who contributes to Bankers’ Hotline, bankersonline.com, and other industry publications. He is the security and compliance “guru” for bankersonline.com, and has been interviewed by Newsweek, Consumer Reports, and other national and regional publications.
Today, his firm focuses primarily on training at national and state conferences and conventions and in-house to banks and credit unions, from physical security to computer security. This includes in-depth instruction on identity theft, internal fraud, scams and schemes, conducting investigations, social media and bank robbery.
To date, he has trained more than 35,000 financial professionals—and growing.
*The ACB merged with the American Bankers Association in 2007.
Randy Phillips began his career in financial institution security while still employed as a police investigator in upstate New York. His career in law enforcement provided his first exposure to the world of corporate security and financial crimes and would shape his career path from then on.
For several years he juggled two careers, pursuing robbers as a police officer and then teaching financial institution employees about dealing with those very people. His early days in the financial services industry began as an advisor and instructor on bank security topics. He quickly transitioned to the position of board-appointed bank security officer. During the next twenty years he would further this career and gain valuable experience in administering all areas of security for financial institutions while serving as: director of security and facilities, regional security officer, and corporate security director. His analytical thinking and thoroughness have been tremendously beneficial in writing policy and procedure, developing business continuity plans, and creating training programs.
His dual careers have also provided much insight and experience into the world of fraud, embezzlement, and ethics investigations. He has honed his skills in risk assessment and mitigation, designed and implemented a fraud awareness and incentive program for tellers, and been recognized for his robbery awareness and prevention programs. Most recently, he has been involved in the pursuit of ATM skimmers and the efforts to stay one step ahead of them. He routinely collaborates with many local, state and government entities including the Department of Homeland Security, U.S. Secret Service Electronic Crimes Task Force, and the Federal Bureau of Investigation.