Standard Bank – Monroeville, PA
Every spring to coincide with Community Banking Week, Standard Bank celebrates their customers for two weeks during their annual Customer Appreciation Days. This event includes a raffle at each office, give-aways, refreshments, and product specials. This year, every office raffled off a copper fire pit (with accessories and fire extinguisher). The giveaways were special this year, since the bank is also celebrating its 100th anniversary. The customers were very pleased with the 16oz glasses etched with the banks’ 100th anniversary logo. The etching was done by a local glass company, and the glasses made in the U.S.A.
The bank also made this year’s community banking week special by offering two special rates. The first was a great home equity rate with no closing costs, the second, a deposit savings rate special for a new product. Both were VERY well received.
The Bank also launched a new product that really shows how much they value thier customers. The new checking product, Navigator Checking, does not nickel and dime customers. Rather, it automatically changes their account to provide the maximum benefits for them. It considers the customer’s transaction style – and works to serve them with ease and efficiency.
Branches also did their own creative twist on the event, decorating the offices and bringing in baked goods, snack foods, and other items to promote a festive atmosphere.
The events and special were promoted through a billboard, Chamber flyers, a direct mailing, local newspapers, radio ads, statement stuffers, e-blasts and on our website. This is the biggest event hosted by the bank each year, so it puts to use all aspects of media outreach.
$75 Million and Below – Community
First Place – Liverpool Community Bank
Liverpool Community Bank takes pride in the community it serves, and that’s why they have participated in the adopt-a-highway program for 16 years. Employees hit the road twice a year to pick up trash along a stretch of well-traveled road in the community. The bank and the employees also support other organizations in the community, including the local volunteer fire company, baseball teams, the Perry County Fair, American Cancer Society, and the local school. During Community Bank Week, Liverpool Community Bank also had a coloring contest for the kids. Each child that entered received a coupon for a free ice cream cone at a local ice cream shop. As a thank you to their customers, they handed out pens and tablets with the new name and logo of the bank.
$75 Million and Below – Children’s
First Place – Port Richmond Savings
This year the bank opened their doors to the children of the community and hosted tours for the local elementary schools. Kids in kindergarten through fifth grade took a tour of the bank and learned about bank operations and the importance of saving money for the future. The children toured the teller area, the customer services platform, the vault, and the drive through. They even had an opportunity to meet the president of the bank, Sid Smith. At the end of the tour, the bank passed out snacks, and each child received a piggy bank. This project was just as much fun for Port Richmond Savings’ employees as it was for the kids.
$76-$175 Million – Community
First Place – First National Bank of Minersville
Employees supported a variety of organizations in different ways to celebrate Community Banking Week this year. They collected cleaning supplies and other essential items for the emergency shelter of Schuylkill Women in Crisis, a non-profit organization providing services to victims of domestic violence and their families. The proceeds from a bank “casual day” were donated to the QBA Restoration Project, helping to rejuvenate an outdoor basketball court used by the community. To thank the customers, they gave away small green plants which were grown in a greenhouse operated by Avenues, a local organization committed to changing the lives of individuals who have physical disabilities. In addition, there were snack tables set up in each of the branches where customers could gather and chat with each other.
Honorable Mention – MCS Bank
Each of the branches was given $500 and asked to choose an organization in their community to receive the donation. The organizations that received funds were the Mifflin-Juniata Dental Clinic, NuVision Eye Center, Big Valley Meals on Wheels, Huntingdon County PRIDE, and Samuel’s Church Children’s Summer Program. Through these five organizations, the community banking efforts will touch the lives of hundreds of people in a positive way.
$176-$400 Million – Community
First Place – New Tripoli Bank
In celebration of community banking week, New Tripoli Bank focused on service projects for organizations within Lehigh County. The Food Pantry of Lowhill Township has been supported by the bank in many ways over the years, especially by employees volunteering their time. One Saturday morning, Donna Sigley, an employee at the bank, noticed that paper towels, detergent, toilet paper and sundry items are always in short supply. So that was the focus of the “food drive” for Community Banking Week, and the bank collected these items for the Food Pantry. They also hosted the Miller-Keystone Bloodmobile at two of their branches, encouraging the community to come out and donate. To thank their customers, they handed out small first aid kits.
Honorable Mention – Neffs National Bank
To celebrate Community Banking Week, Neffs National Bank filled their branch with fun and learning opportunities. Monday they hosted members from the American Legion O. Delke Post 16, they had a flag display, and they shared information about what they do throughout the year. The bank also had a display of local Neff’s memorabilia. Tuesday, the Parkland Library was there to share with customers what they have to offer the community besides books. Wednesday was a customer favorite, Grundsau Lodge was on hand to share some German knowledge, and Dennis and Rita Wildenauer’s hand hammered aluminum crafts. Thursday some ladies from a local church set up a quilting area and answered questions about quilting. They wrapped the week up with a “picnic” on Friday, serving hot dogs and soda to the customers. Throughout the week they also had a pet food drive for a local shelter, held a kids art contest, and gave away an iPad!
Honorable Mention – William Penn Bank
Employees of William Penn Bank had a “dress-down” day to support an ongoing community project. Buck Up for Bucks County is a local fundraising project aimed at raising $200,000 to renovate the kitchen of a homeless shelter in Levittown, PA. Employees contributed just $1.00 per week to wear jeans on Fridays and had 95% participation from the employees. The bank also matched the employee contributions. The bank showed their appreciation to their employees by handing out small gifts and served cookies at each branch.
$176-$400 Million – Children’s
First Place – Woodlands Bank
As part of their ongoing support to the local schools, Woodland Bank partnered with EverFi, Inc. to bring an interactive financial management program to school students, at no cost to the schools. During Community Banking Week, Stacy Neill, VP of Woodlands Bank, visited two of the four schools to meet with students who had completed the program. The bank also awarded a $250 scholarship to one student from each of the four schools they sponsor.
$400 Million Plus – Community
First Place – Alliance Bank
To celebrate community banking week, a few employees participated in the Multiple Sclerosis Walk. They raised funds through donations and sponsorships to support the MS society, and spread the name of the bank in the community during the walk. The Upper Darby Food Cupboard was a recipient of the generosity of employees and customers. Eight branches served as drop-off locations for non-perishable food items. The bank also held various contests and raffles, all free for the customers. Customers could enjoy breakfast in the branch during the week. The Havertown and Newton Square Branches collected items and donations for soldiers stationed overseas. The week ended with local author Lorraine Ranalli spending the day in the Secane Branch signing copies of her cookbook “Gray Wars: South Philly Foods, Feuds and Attytudes.” Customers were also treated to samples of some of the great recipes featured in the cookbook.
$400 Million Plus – Children’s
First Place – Harleysville Savings Bank
This year, “Trusty” helped celebrate Community Banking Week by holding a “birthday party” in four of the bank branches. “Trusty” made an appearance at each party, where he treated the kids to double Trusty Bucks, cake, and other refreshments. The Kona Ice Truck was also there serving ice cream and over 100 kids enjoyed the parties. As for the adults, the bank hosted a shredding truck at one of the parties to collect items that should be shredded, not just thrown in the trash. Each branch also held a food drive throughout the week for a few local food pantries.