Pennsylvania Association of Community Bankers
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  • Home
  • About PACB
    • Our Team
    • Board of Directors 2022-2023
    • PACB Services, Inc.
    • Hall of Fame
    • Contact
  • Membership
    • Benefits of Associate Membership
    • Become A PACB Member!
    • Member Listing
    • Member Login
    • 2023 Sponsorship Opportunities
    • PACB Job Board
    • PACB Connected Community Portal
  • Advocacy
    • PACB Advocacy and Issues
    • Capitol Connect - PACB Podcasts
    • Legislative Events
    • PACB Advocacy Events
    • Legislative Update Calls
    • FIRSTPAC
    • Legislative Column
    • Grass Roots Lobbying
    • ICBA Community Bank Advocacy
  • Education
    • Education & Event Calendar >
      • Be a PACB Speaker
    • Webinars
    • On-Demand Virtual Programming
    • NextGen"U"
    • Next Gen U - Fall 2022 Special Pricing Program
    • ICBA Community Banker U
    • PACB Foundation Scholarships
    • Center for Financial Training
    • SBS Institute Certification Programs
  • Communications
    • PACB INSPIRE Awards
    • PACB INSPIRE 2022 Photos
    • News
    • PACB CONNECT!
    • PPP News & Information
    • Coronavirus Resources
    • Consumer Services >
      • Consumer Tips
    • Hometown Banker Magazine
    • Hometown Banker Website
    • Social Media
    • Photo Galleries
    • Video Collections
  • 2023 Convention
    • 2023 Attendee Information
    • 2023 Exhibitor Information
    • 2023 Sponsorships
  • Advertising Opportunities

Behind Every Smile:
The JBT Story

Behind Every Smile: The JBT Story

Pennsylvania’s Community Banks are banking on community in hometowns across the Commonwealth. In our ongoing documentary series, we share stories about how community banks serve their communities and help to ensure their hometowns not only survive, but thrive.

Part 7 of PACB’s “Bank on Community” series visits JBT in Jonestown, Pennsylvania. In 2006, JBT took a look at their brand and how they were showing up in the market. From that introspection, the JBT SMILE Standards were created. It’s the bank’s way of giving their clients the best possible service, making them feel welcome and ensuring all of their needs are being met so they leave happy and satisfied.

​“The commitment is that we live and work here, our shareholders live and work here. We can only be as strong as the communities that we serve, so we have a vested interest in giving back and having the community be successful”​ – Troy Peters, President & CEO, JBT

More Videos in the "Bank on Community" Series:

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Pennsylvania Association of Community Bankers  
800 N. 3rd Street, Suite 304
Harrisburg, PA 17102


​Phone: (717) 231-7447

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"To empower community banks to make positive impact within the communities they serve."